COVID-19: Learn about our elevated hygiene measures here.

COVID-19 info

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North-Rhine Westphalia. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

Who is authorised to stay at our hotel?

For leisure travels the 2G-rule applies, which means only fully vaccinated or recovered people are allowed to stay at the hotel.

For non-touristic trips (e.g. business travel, private trips for a funeral) the 3G-rule applies. The negative test must not be older than 24 hours for antigen tests and 48 hours for PCR tests. Retesting every 4 days is necessary.

There are exceptions from the 2G-rule for people, who cannot be vaccinated due to medical reasons (medical certificate not older than 6 weeks + negative test) or children and teenager up to the age of 15 years with a negative test result.

 

is the wearing of a mask mandatory in the hotel?

Yes, a surgical mask or an FFP2 mask must be worn at all times in all public hotel areas.

 

Where are the closest test stations?

  • Dortmund Airport, Flughafenring 2, 44319 Dortmund, Phone: 0201-84676846, Email: info@co-care.gmbh
  • Avie Pharmacyin the shop real, Schleefstraße 15, 44287 Dortmund, Phone: 0231-4447997, Email: do-real@avie-apotheke.de

Find an overview of all the test stations in Dortmund here.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • To protect both our guests and employes, the front desk is fitted with plexiglass panes.
  • Strict distance regulations are in place at the breakfast buffet and in meeting rooms. It is mandatory to wear a mask in these spaces.
  • Access to the reception is limited to a certain amount of people. For more information, please refer to the on-site signage.
  • The lift may only be used by one person at a time.
  • Public areas are cleaned and disinfected with higher frequency and according to extended cleaning and disinfection plans.

Breakfast

does the hotel offer breakfast?

Yes, breakfast is offered as a buffet, but without warm dishes. You can instead choose from a variety of freshly baked bread and rolls, cold cuts and cheese, boiled eggs, cereals, jam, honey, chocolate spread, yoghurt, apples, milk, water, juice, tea and coffee. The breakfast costs €11.00 and no table reservation is necessary.

Breakfast hours: 06:30 a.m. - 10:00 a.m.


Gastronomy

Restaurant

Due to the current situation, our restaurant remains closed until further notice. Thank you for your understanding!

 

Bar

Due to the current situation, our bar remains closed until further notice.

 

room service

Currently we do not offer room service.

 

Half board

There is no half-board option at the moment.


Meetings & Events

Meeting room

Please note, that there are current restrictions concerning the capacity and realisation of meeting and events. Please contact us and we will find the best solution for your needs.