FAQ

Frequently asked questions

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

Directions

From Dortmund Airport, take bus no. 440 for a few stops until you reach Schleefstraße. Then walk to the next traffic lights and turn left into Schleefstraße. The conference hotel is situated a few metres up the road.

Alternatively, you can take a taxi from the airport to the hotel. The taxi journey costs around € 10.00. To order a taxi, contact our business partner "Airport Taxi" by calling +49 (0) 231 85 44 4. Please mention the name of our hotel to take advantage of our special business rates.

The Best Western Hotel Dortmund Airport can be accessed easily and quickly via the A40 / A44 motorways and the B1 trunk road. For detailed directions, please click here.

From Dortmund’s main railway station, take the underground line U47 bound for Dortmund-Aplerbeck and get off at the last stop, Aplerbeck. The bus station is situated directly opposite. Take the No. 440 bus heading towards Dortmund Airport and get off at Schleefstraße. Then walk to the traffic lights and turn left into Schleefstraße. The Best Western Hotel Dortmund Airport is a 5-minute walk away on the left-hand side.

Yes. Our hotel guests are welcome to park their cars at our on-site car park or in the underground parking garage for a fee of € 9.50 per day. Coach-parking spaces are available.

Hotel

Yes. We have two barrier-free rooms at our hotel. Please inquire about their availability upon booking.

On your day of arrival, your room will be available from 3:00 p.m.;on the day of departure until 12:00 noon.

Yes. Pets can stay in their owner’s room for a charge of € 8.00 per pet/night.

Children up to the age of 6 are welcome to share their parents’ bed free of charge. For children aged between 6 and 12, we offer a 50% discount on our room rates. 

You can pay by Visa, American Express, MasterCard, Diners Club or EC Maestro.

Breakfast buffet:

  • Monday - Saturday: 6:30 a.m. - 10:00 a.m.
  • Sunday: 6:30 a.m. - 11:00 a.m.

Lunch:

  • daily 12:00 p.m. - 2:00 p.m.

Dinner:

  • daily 6:00 p.m. - 9:30 p.m.

Not directly at the hotel, but the fitness centre “Universum Fit Gym” is only a few steps away. You are welcome to exercise there at special reduced rates. The amenities include cardio equipment, squash and badminton courts, a sauna and a solarium.

Yes. Our guests have free Wi-Fi access throughout the hotel. Upon request and depending on availability, our high-speed internet (6,000 kbit/s) is available against a fee.

Surroundings

The many sights and shopping facilities in Dortmund's city centre make it a popular day-trip destination. Fans of the BVB football club enjoy cheering for their team at the Signal Iduna Park. Concerts and festivals take place on a regular basis in Westfalenpark. For further insider tips on things to do in Dortmund, please click here.

Contact

Best Western Hotel Dortmund Airport
Schleefstraße 2C
​44287 Dortmund
Germany