FAQ

Frequently asked questions

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

Directions

On arrival at Dortmund Airport, take the No. 440 bus for a few stops until you reach Schleefstraße. Then walk to the next traffic lights and turn left into Schleefstraße. The conference hotel is situated a few yards up the road.

Alternatively, you can take a taxi from the airport to the hotel. The taxi journey costs around 10 €. To order a taxi, contact our business partner, Airport Taxi, on 0231 85 44 4. When calling the taxi firm, please mention the name of our hotel to take advantage of our special business rates.

The Best Western Hotel Dortmund Airport can be accessed easily and quickly via the A40 / A44 motorways and the B1 trunk road. For detailed directions, please click here.

From Dortmund’s main railway station, take the underground line U47 bound for Dortmund-Aplerbeck and get off at the last stop, Aplerbeck. The bus station is situated directly opposite. Take the No. 440 bus heading towards Dortmund Airport and get off at Schleefstraße. Then walk to the traffic lights and turn left into Schleefstraße. The Best Western Hotel Dortmund Airport is a 5-minute walk away on the left-hand side.

Yes. Our hotel guests are welcome to leave their vehicle in our hotel car park a fee of 9.50 € per day. We also provide coach parking.

Hotel

Yes. We have two disabled-access rooms at our hotel. Please enquire about availability on booking.

On your day of arrival, your room will be available as from 3 pm; you are kindly requested to vacate your room by 12 pm noon on your day of departure.

Yes. Pets can stay in their owner’s room for a charge of 8 € per pet per night.

Children up to the age of 6 are welcome to share their parents’ bed free of charge. For children aged between 6 and 12, we offer a 50% discount on room rates. 

You can pay by Visa, American Express, MasterCard, Diners Club or EC Maestro.

Breakfast: 6.30 am – 10 am
Lunch: 12 noon – 2 pm
Dinner: 6 pm – 9.30 pm

Within short walking distance of the hotel is the fitness centre “Universum Fit Gym”, where you are welcome to exercise at special reduced rates. The amenities available include a cardio equipment area as well as squash and badminton courts, a sauna and a solarium. You can use all the fitness equipment at the centre and later relax in the sauna and solarium.

Yes. Our guests have free WiFi access throughout the hotel. On request, you can also use our premium high-speed internet (6,000 kbit/s) for a fee.

Surroundings

A popular destination for day trips is Dortmund’s city centre with its many shopping amenities. Borussia Dortmund fans will enjoy cheering on their football club at Signal Iduna Park stadium. Concerts and festivals are staged at Westfalenpark on a regular basis. For further insider tips on things to do in Dortmund, please click here.

Contact

Best Western Hotel Dortmund Airport
Schleefstraße 2C
​44287 Dortmund
Germany